Privacy Policy
Sam Cook trading as Digital Resonance — ABN 72 192 380 499
Sam Cook trading as Digital Resonance ("we", "us", "our") respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, and how we protect it when you use any of our advertising services, visit our website, or contact us. While Digital Resonance currently falls under the small business exemption in the Privacy Act 1988 (Cth), we've chosen to handle personal information in line with the Australian Privacy Principles (APPs) as a matter of good practice.
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We collect the information you provide when you register for or book our services, complete any of our forms, or correspond with us.
This may include contact, organisation, billing, and campaign details, and any advertising material you supply.
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We use the information you provide to:
• process your registrations and bookings;
• deliver services;
• issue invoices and manage payments;
• correspond with you; and
• meet our legal, tax, and record-keeping obligations.
We may also use deidentified campaign statistics, which do not identify you or your organisation, for marketing purposes to demonstrate our services.
We do not sell your personal information to third parties.
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We may share your information with:
• advertising platforms, and any third parties we purchase advertising through, to set up, place, and manage your campaigns;
• our service providers, solely for the purpose of operating our business; and
• professional advisers, where reasonably necessary to prepare invoices or meet our own legal and tax obligations.
We do not otherwise share your personal information with third parties, except where required by law.
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The information you provide is stored using our service providers' systems. Some of these providers, and the advertising platforms we work with, may store data on servers located outside Australia. By providing your information, you consent to this overseas storage.
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We aim to take reasonable steps, where practicable, to protect the personal information we hold from misuse, loss, and unauthorised access, including generally relying on the security measures provided by our service providers.
No method of storage or transmission is completely secure, and we cannot guarantee the security of your information.
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We retain your information for as long as we consider necessary to provide our services, meet our legal, tax, and record-keeping obligations, and resolve any disputes.
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You can ask us to access, correct, update, or delete the personal information we hold about you at any time by emailing us at sam@digitalresonance.com.au.
Where you have an active booking or arrangement with us, or we need records of past campaigns, some information may need to be retained regardless of a deletion request to meet our legal, tax, and record-keeping obligations.
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Our website hosting provider may use cookies and similar technologies to operate the site and provide basic analytics.
We do not separately track you across other websites.
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Our services are intended for businesses and individuals over 18.
We do not knowingly collect personal information from children.
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We may update this Privacy Policy from time to time.
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If you have any questions about this Privacy Policy or how we handle your personal information, contact us at sam@digitalresonance.com.au.
Last updated: 4 October 2026.